PiQ Subscribers Out of Luck on Refunds?

Since PiQ magazine went defunct in June, subscribers have been asking about how to get their money back.

I’m afraid the news isn’t good. The parent company, ADV, isn’t responding to emails on the subject. If you paid by credit card, you might be able to do a chargeback for services not provided, but the time period for that has expired in many cases.

A commenter says:

Complaints w/Attorney General can be filed online: http://www.oag.state.tx.us/ under “Consumer Protection”. Before Houston BBB deleted most of its history for ADV Films a few days ago, the company had unacceptable rating with at least 10 recent unanswered complaints … BBB does still show address as 5750 Bintliff #210, Houston, 77036.

I suspect the Better Business Bureau won’t be of much help in this situation, since they can only provide assistance when the company wants to protect its reputation. ADV seems to have written all this off and walked away. There’s always the boycott option, but ADV wouldn’t be in this situation if people weren’t already not buying their products.

Former staff are still bitter about the company’s behavior.

2 Responses to “PiQ Subscribers Out of Luck on Refunds?”

  1. Journalista - the news weblog of The Comics Journal » Blog Archive » Sept. 26, 2008: A nice, quiet Friday Says:

    […] Johanna Draper Carlson wonders whether ADV will refund subscribers of the failed magazine […]

  2. Lew Newmark Says:

    I had done a review of this magazine right after it came out, and knew after the first issue that it would not last.

    Glad I knew better than to subscribe, and I do feel bad for those who did expecting a decent substitute for New Type USA, but I believe that those folks are out of luck.




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