KC and I really enjoy Castle, the mystery show with Nathan Fillon (Firefly) as a thriller writer who helps the police solve murders.
So since the Complete First Season DVD set has been on deep discount this week ($17 bucks or so compared to a list price of $40), we decided to buy it. The set has some entertaining-sounding featurettes, bloopers, and commentaries, which we enjoy.
Our first try was from Amazon.com. We have the free shipping plan, so that was easy — wouldn’t even have to leave the house! Unfortunately, someone at Amazon put the DVD set into a cardboard mailer with no additional padding, so by the time it arrived, the hinged insert in the case was broken apart, and one of the discs had come loose and was scratched.
Disappointing, but not tragic. Amazon paid to send it back and give a refund; they even have an automated process for such things. (Methinks they have a lot of shipping damage claims, especially recently.) We decided not to play mail roulette again and went to buy the set at Best Buy, who had it at the same price. (Amazon has since dropped their price another dollar, but I’m trying not to sweat the small stuff.)
All this is kind of pointless, except that I noted something interesting. This is what the set from Best Buy looked like inside:
The Amazon set, on the other hand, didn’t have a disc on the left side. Instead, there was one disc on the right and the hinged plastic insert that contained the other two discs back-to-back. Why would there be two separate versions? And why would Amazon have the one that seems more susceptible to shipping damage, given their business model?